Paragraph One: Attracting Attention
The first sentence
must get the reader's attention. Asking a question in which the answer is
guaranteed to be "yes" is a good way to start. "Would you like to improve your
life?" The opening paragraph, in fact the first sentence, should excite
curiosity or attract the attention in some way that will make the reader
continue to read the letter.
The most difficult paragraph to write in a
sales letter is the first one. You have just a few seconds to get the reader's
attention.
Would you like to see your factory's production increase by
15% or more?
Wouldn't you prefer to have your wedding pictures taken by
the leader in the field?
Another way to start a sales letter is to write
a sentence that will surprise or shock the reader.
In 1996 we helped over
250 small businesses like yours to increase their productivity.
Since
1991 we have grown from a small printing company to one of the largest
publishing houses in the city.
If you are contacting the customer for the
first time or if your company is unknown, you might start with a general
introduction of yourself.
Example A:
Alfred's Textile Marketing
Co. Ltd. is a leading Russian manufacturer and exporter of socks and hosiery.
The range of our product line, good quality, and competitive prices have made us
one of the fastest growing companies of its kind in Russia.
Example
B:
Floppy Textile Buying Agency, established in 1987, is one of the
fastest growing agents in India. We currently represent a number of major
European importers, such as Fe Fe LaMew Mail Order of France and
others.
Other Examples:
The ABC Trading Company was founded in
1986 to serve the construction industry in New York state. Since then we have
expanded our market year by year to where we now have customers in 12 countries
around the world.
Paragraph Two: Building Interest and Desire
The
second paragraph must convince the reader of the value of the product. When you
have succeeded in getting the reader's attention, you must hold that attention.
The best way to hold it is to build interest by describing your product so that
the reader can virtually experience it. Use colorful, de****ive words.
In
paragraph two you must show the reader that he/she either
- needs your
product (a car)
- could use your product (an easier inventory
system)
- should not be without your product (insurance)
OR -
would benefit from your product (a new line of clothes he/she could
sell)
Sentence by sentence you lead the reader through your sales pitch.
If he closes his eyes he can see that new car, going home earlier because of his
new inventory system, the comfort of having insurance, and increased sells
because of the new line of clothes.
Example A:
Located in Moscow,
we produce a wide variety of socks and hosiery items in a cotton-woolen-nylon
blend for men, women, and children. These socks are of good quality, are popular
with customers, and sell well. Our total production averages 10 million pairs
per year, 70% for export and 30% for the domestic market.
Example
B:
We are happy to announce that we are now offering this same service to
American import companies like yours. From our office in New Deli, the heart of
low cost and good quality ready- to-wear garments, we can supply your company
with whatever kind of apparel you would like.
Paragraph Three: Convincing
the Reader
If you have done your work well to this point, the reader is
already interested and is partially convinced. You must convince readers that it
is to their advantage to buy your product or use your service.
If the
reader has read your letter to this point then he/she is interested in your
product. Paragraph three convinces him/her to buy it. It is here that you show
what buying your product would mean to the reader.
Example B:
The
wide range of Indian export companies that we work with insure you of getting
just the items that you are looking for. Whether it be baby wear, children's
wear, ladies and men's outer and underwear, leather wear, socks, belts, bags,
shoes, or household items such as bed linen, towels, bathrobes, or table clothes
we can make sure that you get the quantity you need at the best possible price.
And our staff of quality controllers insure that the garments are well
made.
Other Examples:
The machine that we sell is called the
Safehouse. It turns the lights on at your house at night when you're coming
home. And you can reverse the process when you leave, turning off the lights
when you have locked the door, gone down the steps, and left the yard.
Amazingly, the Safehouse weighs only 150 grams and fits easily in your pocket or
purse.
Paragraph Four: Directing Favorable Action
You have now
reached the point where if your letter was successful, you must move the reader
to act. The fourth paragraph must tell the reader what to do to get the product.
Tell the reader exactly what you what him/her to do and make it easy to do. The
desired action is go to your web site to get more information and, hopefully
contact you for specifics or to place an order. Even the most highly motivated
and excited customer will not act if the action you are requesting is too
difficult
Example A:
Our company is expanding its market to
include the United States and we would like very much to do business with your
company. Enclosed is our price list (brochure) describing our wide range of
products. I would welcome the opportunity to introduce you to our line socks and
hosiery. For more information or to place an order, please visit our web site at
www.nicesocks.com.
Example B:
If you would like to take advantage
of the services that Floppy Textile Buying Agency has to offer your company,
please log on to our web site at www.floppytextile.com or contact us by fax at
(56/324) 785 48 96. Thank you. We look forward to hearing from you.
Other
Examples:
To order, please go to our web site at www.swimsuit.com, or
fill out the enclosed order form and send it by fax or post to our office in
Washington. Before you know it, you will be wearing this beautiful men's
business swim suit - and feeling like
royalty.
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A
Typical Well Written Letter for An Agent
Star Textile Exports,
established in 1987, is one of the fastest growing agents in Turkey. We
currently represent a number of major European importers, such as Blue Cloud
Mail Order of France and others.
We are happy to announce that we are now
offering this same service to American import companies like yours. From our
office in Istanbul, the heart of low cost and good quality ready-to-wear
garments, we can supply your company with whatever kind of apparel you would
like.
The wide range of Turkish export companies that we work with insure
you of getting just the items that you are looking for. Whether it be baby wear,
children's wear, ladies and men's outer and underwear, leather wear, socks,
belts, bags, shoes, or household items such as bed linen, towels, bathrobes, or
table clothes we can make sure that you get the quantity you need at the best
possible price. And our staff of quality controllers insure that the garments
are well made.
If you would like to take advantage of the services that
Star Textile Buying Agency has to offer your company, please go to our web site
at www.startextile.com, or contact us by fax at (90/212) 123 45 67.
Thank
you. We look forward to hearing from
you.
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A
Very Simple Sales Letter
Dear Sirs,
We are a Polish company that
specializes in making men's shirts and would like to tell you about our line of
products.
Our products are special because they are made of good quality
cloth . In the 15 years that we have been selling our products we have made a
good name for ourselves in countries around the world.
Enclosed is a
price list and brochure. If you would like to place an order or receive more
information, please log onto our web site at www.polishshirts.com, or contact us
by telephone.
Sincerely yours