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    Current page location: Home > Answers > 客户问我们是否跟他的竞争对手联系,应该怎么回答?
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    Jack Li
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    客户问我们是否跟他的竞争对手联系,应该怎么回答?

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    • Reply:1
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    • Time:2018-09-13 10:37:35

    这个是我们一个目标市场的半大不小的客户,展会上带回来的,对我们的产品挺感兴趣的,最初联系得也还可以,都要寄样品了,结果他发来这样一封邮件:

    Among those OEM talking customers, any of them is **, **, ***, and/or ****? We do not want to carry same product with them (our major competitors). If you do not tell me, I will know sooner or later. So, I hope you should tell me in advance for long term business purpose.


    我该怎么答复?

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    明龙 罗
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    一般客户这么问,通常是竞争对手比较介意。

    所以,轻易不要让他知道你和他的对手有什么关系。

    直接否认,或者以公司机密为由拒绝回答。

    再委婉的表达,你更愿意跟他合作。

    这样的话,客户可能更容易接受一些。


    不过,这一切都是建立在假设的基础上。

    客户的真实目的,还要基于你对客户的了解。

    有针对性的解释,才能是合作关系更加稳固。

    #1Floor 2018-09-13 13:46:42 Reply(0)
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