With presence in a variety of countries, AMD is strongly committed to being close to the customer.
Through cooperation with loyal and carefully evaluated and trained local employees and partners, AMD managed to provide fast, competent and rooted services in the context of customers.
Application center in HEFEI production base offer demo machines for tests and comparison.
A strong central technical team in Hefei is supporting local channels with training, advice and technical support.
Under normal working circumstances, AMD machines enjoy 1 year of full warranty (except for consumable parts) and a lifelong warranty on the machine structure upon the date of purchase.
Service line is available for emergency support.
AMD products will be serviced and supported wherever customers are located.
Through the global AMD network and from AMD technical experts, training on AMD machines is available worldwide.
The dedicated R&D center bases itself in Hefei, a national science and education base, as a tactic to support the company’s research and development efforts. The company has also established a R&D team composed of experienced engineers and headed by leading optoelectronic experts in China, who demonstrates strong capability in research and development, extraordinary innovative ideas, and pragmatic R&D initiatives. In particular, the company has been leading the rapid development and applications of color sorting technologies through cooperation with Delta, a U.S. manufacturer of color sorters. In particular, the company has developed its Amd series of color sorters, for which the company received exclusive intellectual property rights, by applying its research and manufacturing experience accumulated over the past 30 years. These color sorters enable precise sorting operations for rise, coarse cereals, tea and special materials. Consequently, the company grasps more than 30% market share in Chinese market, and the products are successfully exported to the United States, Brazil, India, Indonesia, Southeast Asia and other countries and regions.